List · reads article
Knowledge base
Reference the agent answers from.
One row per item, the plainest possible view.
- Confirm dietary requirementsDue tomorrow
- Send quote to MarchandDue Friday
- Order langoustinesIn progress
- Book second serverNot started
How it works
- 1
Items are listed newest first unless a sort is set.
- 2
Each row shows its title and the two or three fields that matter.
- 3
Filters narrow it without leaving the page.
Best for
Reading and scanning. It is the right default more often than it looks.
Not the right choice for
Comparing many fields at once — use a table.
Who uses this page
SaaS support team
Answers from your real documentation, and escalates the rest with context attached.
Insurance broker
Collects what a quote actually needs, without a twenty-minute call.
Law firm
Handles first contact properly: what the matter is, whether you take it, and what happens next.
Tutor or school
Answers parents’ questions and captures the level, subject and availability that matter.
Questions
What data does the Knowledge base page use?
It reads article records the agent has collected. Reference the agent answers from. Nothing has to be imported first — the page appears once there is something to show.
Do I have to build or configure it?
No. You describe what you need in a sentence and the agent chooses the view and fills it. Custom pages exist for the cases no built-in view covers, and those are reviewed before they go live.
When is a list the wrong choice?
Comparing many fields at once — use a table. It is best for: reading and scanning. It is the right default more often than it looks.
Does it stay up to date?
Yes. The page is a view over the data rather than a copy of it, so anything the agent learns afterwards shows up without a rebuild or a re-import.
More in Knowledge & ideas
- Confirm dietary requirementsDue tomorrow
- Send quote to MarchandDue Friday
- Order langoustinesIn progress
- Book second serverNot started
FAQ
Question/answer pairs.
Idea mapping
Ideas linked by relation.
Mind map
Branching concept map.
Autumn tasting — brief
Dietary notes
Wiki
Long-form linked docs.
Ask for it in a sentence
You do not configure this page. You tell your agent what you need and it builds it from what it has already collected.
Build your agent free