An AI assistant for subscription boxes and DTC brands

Handles skips, swaps and “where is it” — the three messages that fill your inbox.

What people ask it

Can I skip next month?Can I swap the decaf for the espresso roast?When does my next box ship?

What is hard now, and what changes

Skip, pause and swap requests are most of the support queue and none of the value.

Handled in a conversation, with the request captured as a record.

“Where is my box” arrives every dispatch day, at volume.

Answered without a person, from your own dispatch rules.

People cancel and you never learn why.

The reason is captured while they are still talking to you.

What exists on day one

  • Skip, pause and swap requests handled in conversation

  • Delivery questions answered from your own dispatch rules

  • A ranked list of why people actually cancel

The agent, already configured

Nothing to set up from scratch. This is what you get the moment you start — and every part of it is editable.

Box

Handles skips, swaps and delivery questions, and captures why people leave

What it collects, without interrogating anyone

  • subscriber email
  • plan
  • request type
  • next delivery date
  • reason for change

The brief it is built from

A subscription brand assistant that handles skip, swap, pause and delivery questions in conversation, captures every cancellation reason, and reports what actually drives churn.

Open this in the builder

Questions

How long does it take to set up an agent for a subscription box or dtc brand?

Minutes. You describe what you do in a sentence; the agent, its site and its first pages are generated from that, then you edit anything you disagree with.

Does it make things up?

It answers from what you give it — your pricing, your documents, your service list. What it cannot answer it says it cannot answer, and you get a list of those so you can fill the gaps.

Can it live on my own domain?

Yes. Point an A record at us and the agent serves from your domain with your branding and no trace of ours — no menu, no account bar, no badge.

What happens to what it captures?

Everything lands on your dashboard as real records — subscriptions, orders, userbase — which you can export or pull through the API.

The sentence is already written

The agent, its website and its first pages are generated from it — then you change whatever you disagree with.

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