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List · reads term

Glossary

Terms and definitions.

One row per item, the plainest possible view.

Build an agent that makes thisAll modules
The last one has prevented more arguments than any other entry.
  • First fixEverything behind the walls, before plastering.
  • ScopedPriced against a written brief. Not a quote until signed.
  • TradeTwelve units or more. Different price list, 30-day terms.
  • RetainerMonthly fee, three-month minimum, unused hours do not roll over.

What it does

Behaviours, not fields. Choosing between two modules is choosing between these.

Terms as they mean here, which is often not what they mean in the textbook.

A shared definition is cheaper than the argument it prevents.

The agent uses these definitions when answering, so a customer gets your meaning rather than a general one.

How it works

  1. 1

    A term is added when a misunderstanding reveals it.

  2. 2

    The agent uses these definitions when answering, so a customer gets your meaning rather than a general one.

  3. 3

    Definitions are local and say so, which is what makes them worth writing.

  4. 4

    A definition edited here changes every answer that relies on it.

Best for

Reading and scanning. It is the right default more often than it looks.

Not the right choice for

Comparing many fields at once — use a table.

What a row holds

Every field, and what the agent listens for to fill it — which is the difference between a page you type into and one that fills itself.

FieldTypeFilled from
TermrequiredtextThe word as it is used here, including the ones you think are obvious.
Means hererequiredlongtextThe local definition. The point is that it is not the textbook one.

What it does not do

A module chosen for something it cannot do costs more than one that was never offered.

  • No synonyms or aliases, so two spellings are two entries.
  • No usage examples — the definition has to carry itself.
  • Public if the site is public, which means commercially sensitive definitions do not belong.
  • Nothing detects that a term is being used inconsistently elsewhere.

Before it works

What you have to provide, if anything.

  • Nothing. Start with the three terms that have already caused an argument.
  • Include the boring ones. Trade and retainer cause more confusion than any jargon.

In practice

A contractor whose customers misread first fix every time.

“First fix means everything behind the walls, before plastering.”
What was said to the agent

What the agent built

A glossary entry the agent uses whenever the term comes up.

What changed

The retainer definition — three-month minimum, unused hours do not roll over — has prevented more disputes than any contract clause.

Better with

These do a different job on the same data. An agent can have all of them.

FAQLive

Visitors ask the same handful of things — hours, delivery, pricing, whether you do X — and the answers should be identical on the page and in the chat.

WikiLive

More than one person needs to know how something is done, and it currently lives in someone's head.

ServicesLive

You sell time and expertise rather than objects, and people need to know the shape of an engagement.

Questions

What data does the Glossary page use?

It reads term records the agent has collected. Terms and definitions. Nothing has to be imported first — the page appears once there is something to show.

Do I have to build or configure it?

No. You describe what you need in a sentence and the agent chooses the view and fills it. Custom pages exist for the cases no built-in view covers, and those are reviewed before they go live.

When is a list the wrong choice?

Comparing many fields at once — use a table. It is best for: reading and scanning. It is the right default more often than it looks.

Does it stay up to date?

Yes. The page is a view over the data rather than a copy of it, so anything the agent learns afterwards shows up without a rebuild or a re-import.

More in Knowledge & ideas

The most-read article is the one about getting started, which is usually the tell.
  • Connecting a custom domainSetup
  • Why is my agent not replying?Troubleshooting
  • Choosing modules for your agentGetting started
  • Billing and plan changesAccount

Knowledge base

Reference the agent answers from.

Change an answer here and the agent starts giving the new one.
  • Do you deliver outside Paris?Yes — anywhere in France, 2–4 working days.
  • Can I change an order after paying?Until it ships. Message the agent and it will handle it.
  • Do you do wholesale?From 12 units. Ask for the trade price list.

FAQ

Question/answer pairs.

Packaging turns out to sit between two unrelated plans. That is the map earning its keep.
Trade pricingWholesale enquiriesSubscription boxesCafé partnerships

Trade pricing → Wholesale enquiries

Idea mapping

Ideas linked by relation.

One root, branches beneath. The shape is the argument.
Opening a second siteMoneyLease vs buyStaffing

Opening a second site → —

Mind map

Branching concept map.

Ask for it in a sentence

You do not configure this page. You tell your agent what you need and it builds it from what it has already collected.

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