Wiki

How it works

1
The record holds structured text, not a file.
2
Edits save as you type.
3
It stays searchable, because it is data rather than an attachment.

Best for

Briefs, notes, policies, anything read as prose.

Not the right choice for

Structured fields pretending to be prose.

Questions

What data does the Wiki page use?

It reads article records the agent has collected. Long-form linked docs. Nothing has to be imported first — the page appears once there is something to show.

Do I have to build or configure it?

No. You describe what you need in a sentence and the agent chooses the view and fills it. Custom pages exist for the cases no built-in view covers, and those are reviewed before they go live.

When is a document the wrong choice?

Structured fields pretending to be prose. It is best for: briefs, notes, policies, anything read as prose.

Does it stay up to date?

Yes. The page is a view over the data rather than a copy of it, so anything the agent learns afterwards shows up without a rebuild or a re-import.

More in Knowledge & ideas

The most-read article is the one about getting started, which is usually the tell.

Connecting a custom domainSetup
Why is my agent not replying?Troubleshooting
Choosing modules for your agentGetting started
Billing and plan changesAccount

Knowledge base

Reference the agent answers from.

Change an answer here and the agent starts giving the new one.

Do you deliver outside Paris?Yes — anywhere in France, 2–4 working days.
Can I change an order after paying?Until it ships. Message the agent and it will handle it.
Do you do wholesale?From 12 units. Ask for the trade price list.

FAQ

Question/answer pairs.

Packaging turns out to sit between two unrelated plans. That is the map earning its keep.

Trade pricingWholesale enquiriesSubscription boxesCafé partnerships

Trade pricing → Wholesale enquiries

Idea mapping

Ideas linked by relation.

One root, branches beneath. The shape is the argument.

Opening a second siteMoneyLease vs buyStaffing

Opening a second site → —

Mind map

Branching concept map.